This Cookie Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
COOKIES
The following is a list of the cookies we use. We list them so you can choose whether to opt out of cookies.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc.)
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by the website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, Expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the items in your cart.
_secure_session_id, unique token, sessional
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, and service provider. Web beacons, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking about both device information and order information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
In general, we use the Order Information that we collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
communicate with you;
screen our orders for potential risk or fraud;
and, when in accordance with the preferences you shared with us, to provide you with information or advertising related to our products or services.
We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your personal information with third parties to help us use it as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://www.google.com/intl/pt-BR/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIORAL ADVERTISING
As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. To learn more about how targeted advertising works, visit
1. SHIPPING POLICY
1.1. SHIPPING POLICY
All products available on the website are shipped directly from our overseas suppliers to the address provided at the time of purchase. Our “Free Shipping” service, with a fixed cost of R$0.00, takes 15 to 35 business days (after the product is posted), depending on the location. The product is shipped within 3 to 5 business days after payment confirmation in our system.
Orders placed via bank slip take 1 to 3 days to confirm payment in our system.
We provide a tracking code so customers can track the delivery progress of their order.
Please note: In certain cases, this delivery time may be extended by a few more business days due to delays, strikes, recesses, periods of high demand at the Post Office, and other situations beyond our control.
The store guarantees delivery of your order. We are responsible for refunding the full amount paid for products that are misplaced or lost during the delivery process. All products are shipped with loss insurance and free online tracking, ensuring delivery of your product is 100% guaranteed.
1.2. INSURED SHIPPING
“If the product is delayed and not delivered within 70 business days of posting, the amount paid will be fully refunded on that date.”
Please note: You may receive more than one package, as your products may come from different suppliers. So, if you receive one product first and then another, don’t worry, this is completely normal.
1.3. ORDER TRACKING
Products will be shipped by Correios or another carrier. There will always be a tracking code that allows the customer to track the delivery progress. Our website is committed to providing instructions on how to track their order. The tracking code will be sent to your email as soon as it is available on our website.
The order tracking code will be sent within 3 to 5 business days after payment confirmation.
2. GENERAL CONDITIONS (ATTENTION)
2.1. CARE WITH ORDER ADDRESSES
Our website will arrange for the products to be shipped to the address you request. Therefore, to avoid any problems with the delivery of your order, please be careful when entering the address where you wish to receive your order.
2.2. RECIPIENT ABSENT
Please ensure there will be someone at the address to receive your products. The Brazilian Postal Service makes three delivery attempts. If no one is at the address to receive the package on any of these attempts, the package will be taken to the nearest post office. In this case, the recipient will be required to pick up the package at the post office within 7 calendar days. If the recipient fails to pick up the package, the package will be returned to the sender, and the product will need to be resent at no cost.
All details related to delivery attempts, as well as the address of the post office where the recipient should pick up the package in the event of absence, are recorded in the order tracking, which can be tracked on the Brazilian Postal Service website using the tracking code provided by the store.
2.3. INCORRECT OR INCOMPLETE ADDRESS
Our website is not responsible for incorrect or incomplete destination addresses for orders placed in the store. If the address is incorrect or incomplete, the Postal Service will return the package to the sender, and no further delivery attempts will be made to that address.
If delivery is not successful due to a discrepancy in the address provided by the customer or the product not being picked up at the post office, the customer is entitled to a refund or reshipment at no cost.
2.4. TAXED AND CHARGED PRODUCTS
If any shipping fees or taxes are charged, this will be the responsibility of our website. Rest assured, you only pay the price stated on the website.
By making a purchase on our website, you agree to the terms and conditions set forth herein.
